Soleus is a health and fitness studio in Mumbai’s Colaba district, offering physiotherapy, personal training, and pilates under one roof. It’s the kind of business built on relationships and results, where clients come back because the team knows them and the work actually shows up in their bodies. Like many founder-led businesses built around client relationships, the systems behind the scenes hadn’t been the focus, understandably, since all the energy had gone into providing an amazing client experience up front.

The tipping point

As Soleus grew, from one studio to a second location and new partnerships on the horizon, the founder recognised an opportunity: the business had reached a size where it was worth investing in the same level of professionalism behind the scenes as clients experienced on the studio floor. He brought us in to help build that next chapter properly.

What we actually did

The work touched nearly every part of how Soleus operates:

A proper digital foundation. We set Soleus up on Google Workspace with well-structured shared drives and access permissions, giving the team a secure, reliable home for client and business data.

A professional front door. A new company website, a proper domain, and business email addresses gave Soleus a digital presence that matched the reputation it had already built with clients.

A central operating system. We implemented Superhuman Docs (previously Coda) as the platform to run the business on, giving the team one connected system for day-to-day work.

A proper HR foundation. New legal contracts and a staff handbook came alongside an HRIS covering birthdays, joiners and leavers, probation periods, and holiday tracking, putting HR at Soleus on a proper system for the first time.

A finance function fit for the business. We supported the migration of finance from an external provider to an internal setup, giving Soleus more control and visibility over its own numbers - and unlocking the opportunity for yet more improvements.

A back office ready for growth. With the foundation in place, we helped Soleus’s operations keep pace as the business expanded, supporting two new partnerships and the launch of a second studio.

We also carried the same thinking into another business the founder runs on an outsourced basis, building it a proper system with real data, relationships, and connectivity between the two, rather than the spreadsheets and Word documents it had relied on before.

More than the sum of its parts

Any one of these on its own would have been a useful project. Together, they changed what kind of business Soleus is. Client work, staff management, finance, and growth all now run through systems built to handle scale.

That’s the part the founder hadn’t expected. He came to us looking for better software. What he got was a business built for where it’s headed next.

In the founder’s words

“I was expecting a change, but not this complete step change. The fact I can pull out my phone and have a live conversation with my data is just absolutely unbelievable. I feel like I live in the future.”

— Neville Wadia, Founder, Soleus

If this sounds like where you are

Growing businesses eventually reach a point where the systems behind the scenes need to match the ambition out front. If that’s starting to sound familiar, whether it’s HR, finance, your systems, or all of it at once, we’d love to talk.